Porter
Logistics and Supply Chain
How NetNXT Modernized Porter’s Identity and Device Security While Reducing IT Costs by 35%
Porter is one of India’s leading logistics technology companies, enabling fast and reliable goods movement across intra-city and inter-city networks. With operations spanning 20+ Indian cities and international locations in the UAE and Turkey, Porter operates a highly distributed workforce of over 3,000 employees, including corporate teams, warehouse operations, drivers, and field staff.
As Porter scaled rapidly, its IT environment struggled to keep pace. To address growing security risks, operational inefficiencies, and rising licensing costs, Porter partnered with NetNXT to modernize its identity and device management architecture using JumpCloud as the core platform.
Business Outcomes Delivered
35% reduction in IT licensing costs by consolidating five tools into JumpCloud
90–95% security compliance across devices and users
70% reduction in manual IT provisioning and maintenance work
Average incident response time under 10 minutes for lost or stolen devices
87% faster employee onboarding
The Business Challenge
Managing Identity and Devices Across a Distributed Logistics Workforce
Logistics organizations require real-time access control, secure endpoint management, and centralized IT visibility to maintain operational reliability.
Before working with NetNXT, Porter relied on an on-premises Active Directory infrastructure along with multiple disconnected IT tools for identity management, MDM, VPN access, and patch management.
This fragmented architecture created several operational and security challenges.
Fragmented IT Tools Increased Operational Costs
Porter managed separate platforms for:
Active Directory
Mobile Device Management
Patch management
Identity and access control
VPN security
Maintaining these tools increased administrative overhead and pushed licensing costs 40–50% higher compared to a unified identity platform.
Mixed Device Environment Created Security Gaps
Porter’s environment included:
60% Windows devices
39% macOS devices
1% Linux systems
Shared Android tablets and warehouse scanning devices
Managing this mixed OS environment using on-premises Active Directory made it difficult to enforce consistent identity policies and endpoint security.
Limited Visibility and Weak Device Governance
Many endpoints remained unmanaged, and shared devices were accessed using common local usernames. Without centralized device management or modern identity governance, Porter struggled to maintain consistent password policies and enforce security standards.
Security compliance remained as low as 40–45%, increasing operational risk.
NetNXT’s Approach
Deploying a Unified Identity and Device Management Platform with JumpCloud
NetNXT conducted a comprehensive IT infrastructure assessment and recommended transitioning Porter to a cloud-based identity and device management architecture aligned with Zero Trust security principles.
After evaluating several platforms including Microsoft Entra ID (Azure AD) and Okta, NetNXT recommended JumpCloud due to its ability to unify:
Cross-platform device management (MDM)
Endpoint security policies
Directory services
User lifecycle management
within a single cloud-native platform.
We chose JumpCloud because it provided a unified identity and device management platform—offering built-in MDM, unmatched scalability, and overall superior cost-effectiveness compared to managing separate tools.
— Amit Singh, Director of Technology, Porter
NetNXT led the entire implementation lifecycle including:
JumpCloud architecture design
Identity migration and directory consolidation
Cross-OS device enrollment (Windows, macOS, Linux)
Security policy enforcement
MDM deployment for shared logistics devices
Automation of user provisioning workflows
IT team training and operational support
This structured deployment allowed Porter to transition to a unified platform while minimizing disruption to daily logistics operations.
Implementation Impact
35% Reduction in IT Licensing Costs
By consolidating five separate tools into JumpCloud, Porter significantly reduced IT licensing expenses while simplifying its security stack.
NetNXT helped eliminate overlapping solutions for:
Active Directory
Identity management
Patch management
VPN access
Device management
The result was a 35% reduction in total IT licensing costs.
70% Reduction in Manual IT Operations
Before modernization, Porter’s IT team spent 25–30 hours per week managing manual provisioning, patching, and Active Directory maintenance.
After implementing JumpCloud with NetNXT:
Manual IT workload dropped to under 8 hours weekly
Login-related help desk incidents reduced 70–80%
Authentication reliability improved through centralized directory and SSO integration
Secure Management of Logistics Devices
NetNXT implemented centralized endpoint governance across Porter’s logistics ecosystem.
Secure Shared Devices
JumpCloud MDM now manages warehouse tablets and scanning devices, ensuring restricted access and secure authentication for shared device environments.
Controlled Application Access for Drivers
Only approved logistics applications such as routing, tracking, and scanning tools are allowed on operational devices, preventing unauthorized app installations.
Rapid Incident Response
In cases of lost or stolen devices, Porter’s IT team can remotely lock or wipe devices and revoke user access immediately.
Average response time from reporting to action is under 10 minutes.
Improved Compliance and Identity Governance
NetNXT enabled centralized security enforcement across the organization.
Security compliance improved from 40–45% to 90–95%
MFA and device security policies enforced centrally
Automated identity lifecycle management prevents orphaned user accounts
Faster Workforce Onboarding
Through automated user provisioning and zero-touch deployment workflows, NetNXT significantly accelerated employee onboarding.
Employee setup time was reduced from 4–6 hours to under 45 minutes, enabling HR teams to efficiently onboard 50–100 employees per month.
Long-Term Value Delivered
With NetNXT’s architecture and JumpCloud’s unified identity platform, Porter now operates on a scalable and secure IT foundation.
The organization can onboard new employees, expand operations into new cities, and integrate logistics partners without relying on physical directory servers or complex infrastructure.
Why Enterprises Choose NetNXT for JumpCloud Implementation
NetNXT specializes in enterprise identity security, JumpCloud deployment, and device management architecture for organizations with distributed workforces.
Our expertise includes:
JumpCloud implementation and migration
Cross-platform MDM deployment (Windows, macOS, Linux)
Zero Trust identity architecture
Endpoint security governance
Secure workforce onboarding automation
Organizations across industries trust NetNXT to modernize identity and device security while reducing operational complexity and cost.