Elucidata

Elucidata is a biotechnology company dedicated to accelerating drug discovery and development by enabling researchers and pharmaceutical teams to work with complex scientific datasets more effectively.

At the center of their innovation is Polly, a cloud-based platform that helps scientists clean, harmonize, and analyze large-scale multi-omics datasets. By transforming fragmented biological data into structured insights, Polly helps research teams move faster from raw data to discoveries.

Behind such a platform is a critical requirement: secure, scalable, and reliable IT infrastructure.

Rakesh Gokuldas, who leads IT operations and cybersecurity at Elucidata, ensures the organization’s infrastructure remains secure while supporting the company’s mission of advancing life-science innovation.

My role is to make sure our IT environment stays secure, efficient, and reliable so the business can move with confidence.
— Rakesh Gokuldas, Senior Manager – IT & Security, Elucidata

As the company scaled its platform and expanded its teams across cloud environments, strengthening identity and device management became a key priority.

The Challenge: Managing Identities, Devices, and Access Without a Unified Framework

Before implementing a modern identity and access management solution, Elucidata faced several operational and security challenges.

There was no aligned approach to device management or user identity governance, which made it difficult to maintain consistent security policies across systems.

Key challenges included:

Lack of Centralized Device Management

The organization did not have a unified Mobile Device Management (MDM) framework to track and manage endpoints.

Limited Identity Governance

User identity management and access control lacked a standardized framework, increasing the complexity of managing permissions across systems.

Absence of a Zero Trust Model

Without structured access policies or centralized identity control, implementing a Zero Trust security model was not possible.

Limited Visibility Across Devices and Users

The IT team had limited insight into devices, users, and access points, making security monitoring and policy enforcement more challenging.

Distributed Teams and Cloud Infrastructure

With teams operating across cloud environments and distributed workflows, managing identities and devices securely required a more modern, cloud-first solution.

For a technology-driven biotech organization, these challenges created operational inefficiencies and potential security risks that needed to be addressed.

The Solution: JumpCloud Identity & Device Management Implemented by NetNXT

After evaluating several options and analyzing real-world use cases, Elucidata selected JumpCloud as the platform for modern identity and device management.

JumpCloud stood out because it could support Elucidata’s requirements for multi-OS device management, centralized identity control, and cloud-native architecture.

Key capabilities that made JumpCloud the right choice included:

• Centralized Identity and Access Management (IAM)

• Cross-platform device management for multiple operating systems

• Cloud-native architecture aligned with modern IT infrastructure

• Enhanced device visibility and endpoint control

• Policy-based access management to strengthen security

However, implementing and integrating such a platform effectively required deep technical expertise.

This is where NetNXT played a critical role.

NetNXT worked closely with Elucidata throughout the entire process, providing:

• Solution evaluation and technical consultation

• Deployment planning and architecture design

• Structured JumpCloud implementation

• Integration with the existing IT environment

• Hands-on support during and after deployment

The NetNXT team ensured the platform was deployed in a way that aligned with Elucidata’s infrastructure, operational workflows, and security requirements.

NetNXT supported us from evaluation to implementation and deployment, and they were always there whenever we got stuck on anything related to JumpCloud. Their team is highly skilled, and what sets NetNXT apart is that the customer always comes first.
— Rakesh Gokuldas, Senior Manager – IT & Security, Elucidata

The Impact: Stronger Security, Better Visibility, and More Efficient IT Operations

After implementing JumpCloud with NetNXT’s support, Elucidata saw meaningful improvements across its IT and security operations.

Centralized Identity Management

The organization gained stronger control over identities and access permissions, allowing the IT team to enforce consistent authentication and security policies.

Improved Device Inventory and Visibility

JumpCloud provided a reliable way to manage and monitor device inventory, giving the IT team better visibility into endpoints across the infrastructure.

More Structured User and Device Management

User onboarding, offboarding, and device lifecycle management became significantly more organized and efficient.

Enhanced Security Controls

With better identity governance and access management, the company strengthened its overall security posture while maintaining operational flexibility.

Scalable Foundation for Future Growth

The solution now provides a scalable identity and device management framework that supports Elucidata’s cloud-first infrastructure and distributed teams.

Rather than solving just one isolated problem, the implementation delivered holistic improvements in control, visibility, and security management.

Future Outlook: Supporting Cloud-First Growth with Secure Identity Management

As organizations continue to scale cloud platforms and distributed teams, identity and device management will remain a critical component of IT strategy.

Elucidata sees JumpCloud and NetNXT as key partners in supporting its evolving technology environment.

For organizations adopting cloud-first operations, this combination provides both:

• A modern identity and device management platform

• A trusted implementation and support partner

According to Elucidata’s IT leadership, both solutions together create a reliable foundation for secure and scalable infrastructure.

Conclusion: A Strategic Identity & Device Management Transformation

By implementing JumpCloud with NetNXT’s deployment expertise, Elucidata successfully modernized its approach to identity and device management.

The transformation delivered:

• Centralized identity and access management

• Improved device visibility and endpoint governance

• Structured user lifecycle management

• Stronger security controls

• A scalable IT environment for future growth

For organizations managing distributed teams and cloud infrastructure, the partnership between JumpCloud and NetNXT provides a proven path toward modern, secure identity management.

Secure and simplify identity and device management with NetNXT.
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