ALLEN Career Institute

One of India's Largest Education Ecosystems, Powered by Digital Identity

For decades, ALLEN Career Institute has been a household name in Indian education. From its roots in Kota to a nationwide network of 300+ centers, ALLEN prepares hundreds of thousands of students every year for India's most competitive exams, including NEET, JEE, and international Olympiads, through classroom programs, online courses, and hybrid learning platforms.

Behind every classroom, test series, and digital learning experience sits an enormous technology backbone. With more than 15,000 employee identities and 12,000 devices spread across hundreds of locations, digital technology, with identity as the entry point to every daily operation, is foundational to how ALLEN runs.

As Rishabh Chhajer, ALLEN's Vice President, IT & Cybersecurity, explains, identity is not a back-office IT function at ALLEN. It is the front door to everything: teaching platforms, HRMS, administrative systems, and student-facing applications. When identity works seamlessly, the entire education ecosystem works seamlessly.

As ALLEN's national footprint continued to expand, the organization set out to build an identity and device management foundation designed for the scale it was growing into.

The Opportunity: Building a Unified Identity and Device Foundation for National Scale

ALLEN's growth story is one of the most ambitious in Indian education. Each new center added students, faculty, administrative staff, applications, and devices to an already substantial technology estate.

With that growth came a clear strategic priority. As the organization expanded rapidly across multiple campuses, ALLEN identified the opportunity to further standardize identity, access management, and endpoint governance to support future growth. The IT and cybersecurity leadership team defined what a modern foundation would need to deliver:

• A unified identity layer. With 15,000 identities across a growing national network, ALLEN wanted provisioning, deprovisioning, and access control consolidated onto a single cloud directory, so that every user across every campus is managed through one consistent system.

• Standardized endpoint governance. With 12,000 devices distributed across 300+ centers, the goal was to bring every endpoint under a common configuration baseline, with consistent policy enforcement and single-console visibility for the IT team.

• A consistent user experience at scale. As operations expanded, ensuring a consistent access experience for faculty, administrators, and staff across all locations became increasingly important to keeping daily operations smooth.

• IT operations that scale with the business. With new centers opening regularly, ALLEN wanted an operating model where standardization and compliance extend automatically to each new location, rather than requiring dedicated effort campus by campus.

• A future-ready security posture. ALLEN wanted centralized policy control and consistent security standards across the entire estate, giving the security team the visibility and speed to act uniformly at national scale.

In short, ALLEN needed what every rapidly scaling, multi-location organization eventually needs: a unified, cloud-based identity and access management (IAM) and unified endpoint management (UEM) platform, together with an implementation partner capable of deploying it across a live, business-critical environment without disrupting operations.

The Solution: JumpCloud's Unified Platform, Delivered by NetNXT

After evaluating modern identity and device management platforms, ALLEN selected JumpCloud, and chose NetNXT, a Tier-1 JumpCloud implementation partner and leading Managed Security Service Provider (MSSP) in India, to lead the engagement end to end.

Why JumpCloud?

For ALLEN, JumpCloud hit the sweet spot that point solutions couldn't:

• One unified platform for identity, access, and device management, bringing cloud directory, SSO, MFA, and cross-OS device management (Windows, macOS, Linux) into a single console.

• Ease of manageability, giving a lean IT team the confidence to operate across 300+ locations.

• Continuous innovation, offering a rapidly expanding roadmap that ALLEN could grow into rather than a static tool it would outgrow.

Why NetNXT?

Technology alone does not transform an environment of this scale. Execution does. What gave ALLEN the confidence to move forward was NetNXT's approach from day one:

• Leadership and technical experts directly involved in discovery, taking the time to understand ALLEN's specific requirements rather than applying a generic deployment template.

• A genuine eagerness to solve ALLEN's problems, not simply deliver a product license.

• Deep, proven expertise in JumpCloud implementation, identity modernization, and enterprise security across India and APAC.

What stood out was NetNXT's leadership and technical experts getting directly involved, truly understanding ALLEN's pain points and showing real eagerness to solve our issues. JumpCloud gave us a unified solution for identity and device management, with the perfect sweet spot of ease of manageability and continuous innovation.

— Rishabh Chhajer, Vice President- IT & Cybersecurity, ALLEN Career Institute

A Zero-Disruption, Phased Implementation

Identity modernization is high-stakes. Done poorly, it disrupts the daily operations of every employee. NetNXT de-risked the transition with a structured, tailored implementation plan built specifically for ALLEN's landscape:

1. Discovery and landscape mapping. Understanding ALLEN's 300+ center topology, HRMS environment, application stack, and device estate.

2. Tailored rollout design. An implementation plan aligned not only to ALLEN's technology, but to its culture and people, designed for both technical and non-technical users.

3. Step-based, phased deployment. A staged approach that migrated identities and enrolled devices progressively, ensuring minimal disruption to users and IT operations at every stage.

4. End-to-end ownership. NetNXT owned the implementation from planning through deployment, followed by continuous post-implementation support.

The Results: Security with Speed, at National Scale

With JumpCloud fully deployed by NetNXT, ALLEN transformed how identity, access, and devices are managed across its entire education network.

1. Automated Hire-to-Retire User Lifecycle

The employee lifecycle, covering onboarding, role changes, and offboarding, is now fully automated with tight HRMS integration. When an employee joins, moves, or exits, their identity, device access, and all downstream applications are provisioned or deprovisioned automatically. No manual tickets. No orphaned accounts. No lingering access risk.

2. Standardized Policies Across 300+ Centers

Security policies and device controls are now deployed centrally and enforced consistently across all 12,000 devices, so that every endpoint in the network meets the same configuration and update standards regardless of location.

3. Security with Speed

ALLEN's guiding philosophy, "security with speed", is now operational reality. Centralized administration means security improvements roll out across the entire national footprint in hours rather than months.

4. Deep Customization, Available as Standard

One outcome that exceeded expectations was JumpCloud's multi-level customization capabilities, available out of the box. These allowed NetNXT to tailor policies, workflows, and controls precisely to ALLEN's requirements, without custom development overhead.

5. A Strengthened Security Posture and a Better User Experience

Centralized IAM, SSO, MFA, and unified endpoint management now provide a single source of truth for the entire estate, strengthening ALLEN's security posture while giving 15,000 users a consistent, frictionless access experience across every campus.

NetNXT owns the implementation end to end and continues to support us post-deployment. Their team is easy to reach, responsive, and satisfactory in every aspect of technical expertise and project management. The automated Hire-to-Retire lifecycle, with HRMS and downstream application integration, has been a game-changer for us.

— Vivekanandhan Dhanapal, IT Security Architect & Operations Leader, ALLEN Career Institute

What's Next: Expanding the Partnership

The engagement has not ended with deployment. It is evolving into a long-term modernization roadmap.

As JumpCloud expands into Privileged Access Management (PAM), AI Security, and Workflow automation, ALLEN is actively assessing these capabilities to deepen its identity-first security strategy.

And with NetNXT's top-tier vendor partnerships across Network, SASE, and Cybersecurity, along with its proven ability to match the right solution to the right problem, ALLEN sees NetNXT as a strategic partner for its broader IT and security initiatives, well beyond identity.

Conclusion: The Blueprint for Identity Modernization in Multi-Location Enterprises

ALLEN's journey offers a blueprint for any large, distributed organization, in education or beyond, that is scaling rapidly and wants identity, access, and endpoint management to scale with it:

• Unify first. A single cloud directory platform like JumpCloud consolidates identity, SSO, MFA, and device management into one system, removing the need to stitch together point solutions as the organization grows.

• Automate the lifecycle. Hire-to-Retire automation with HRMS integration removes both the manual IT workload and the access risk that comes with managing joiners, movers, and leavers by hand.

• Choose an implementation partner, not just a reseller. The difference between a disruptive migration and a seamless one is a partner like NetNXT, with leadership involvement, tailored phased planning, and end-to-end ownership backed by continuous support.

If your organization is managing thousands of users and devices across multiple locations, ALLEN's transformation shows what is possible: enterprise-grade security, radically simplified IT operations, and a better experience for every user, delivered without disrupting the business.